Andy leads Nationwide's intermediary support teams and heads up the societies new build agenda. Andy's team provide relationship, product, policy and technical support alongside delivering technical change and paying proc fees. Andy is in his 15th year working for Nationwide. Nationwide are the UK's 2nd largest lender and biggest Buy to Lender through The Mortgage Works and 4 out 5 mortgages come through its partnership with brokers.

www.nationwide.co.uk

With 25 years’ management experience across various senior banking and lending roles, Buster is currently responsible for the end to end journey at UTB for all Mortgage, BTL and Second Charge Loan products.

www.utbank.co.uk

Carolyn Thornley-Yates, head of mortgage proposition and distribution, Hinckley & Rugby Building Society and Director of the Intermediary Mortgage Lenders' Association (IMLA) Carolyn has been in financial services for over 20 years, with responsibility for the Society’s mortgage proposition and borrower/broker experience. An advocate for the mutual sector and bespoke underwriting practices, Carolyn says that she loves working for a medium sized building society as all staff have the opportunity to influence and develop the business, focusing on positive stakeholder outcomes. Carolyn graduated alongside the first cohort in December 2018 from Loughborough University School of Business and Economics, with an MSc in Management and Leadership. This programme, developed by the Building Societies Association in conjunction with its member societies, she describes as a life changing opportunity.

www.hrbs.co.uk

Esther Dijkstra is the Managing Director, Intermediaries, for Lloyds Banking Group. Previously she was the Director of Strategic Partnerships for LBG with responsibility for the National Account, Housing Development and Intermediary Experience teams as well as leading Mortgage Intermediary digital strategy. Prior to that she was the head of Intermediary protection at Scottish Widows where she was instrumental in the launch of ‘Scottish Widows Protect’ into the Intermediary market, which went live in 2015. Esther began her career in management consultancy with IBM in the Netherlands and moved to the UK in 2000. She previously worked for Legal & General where she was Commercial and Marketing Director of the L&G Network and UK Mortgage Club. Esther lives with her husband and two children in Guildford.

www.lloydsbank.com

John is founder and CEO of Landbay, a leading BTL mortgage lending platform focusssed on the professional market. John’s work has always been rooted in Economics with degrees from Durham University and Imperial College. In his early career, he co-founded a financial services executive search consultancy, and later joined an equity brokerage in the City. But it was his interest and belief in market-place lending that sparked the idea of Landbay, and its focus on the buy-to-let market. As CEO, John takes an active interest in every area of the business.

landbay.co.uk/intermediaries

Jonathan is a Senior Partner at Brightstone Law, where he has practised law for more than 30 years. During this time, Jonathan has developed extensive experience and a deep understanding of all aspects of property finance litigation and recovery. He is an established thought leader within the property and lending industry, writing regular comment pieces, and presenting at conferences. Jonathan was awarded for his Outstanding Contribution to the Bridging Industry by Bridging & Commercial in 2017 and, under his leadership, Brightstone Law has been decorated with a number of accolades within the lending and legal sectors. Previously Chairman of the Association of Bridging Professionals, Jonathan has sat on the Executive Committee of the ASTL for two years and has demonstrated substantial influence in the importance of raising standards and developing customer-focused behaviours. Jonathan continues to support and champion dialogue between ASTL and the Treasury and believes that, following the recent ‘virtual’ conference with them, continuity is vitally important in ensuring that the voice of the short-term lending sector remains heard at the highest possible level.

www.brightstonelaw.co.uk

Karen has over 20 years’ experience in the mortgage intermediary sector. Karen joined eConveyancer in April 2020 from Vida Homeloans, where she was Corporate Sales Manager for almost 4 years. In previous roles, Karen has worked for One Savings Bank, where she was a National Account Manager working on both the Kent Reliance and Prestige Finance brands, as well as holding positions at Aldermore Mortgages, GE Money and Kensington. She started her career in financial services with Halifax and has worked closely with mortgage intermediaries ever since, building a deep understanding of relationship and service requirements of networks, clubs and brokers.

econveyancer.com

Bio coming soon.

www.castletrust.co.uk
www.mercantiletrust.co.uk

Marie has 20 years’ experience within the financial services industry. She began in mortgage adviser training and development at the West Bromwich Building Society. She then moved to Legal & General, where she has worked across our insurance divisions and for the Mortgage Club for many years, working with specialist broker firms, lenders and regulatory bodies. Marie now works in partnership with our strategic partners and mortgage club distributors to continuously improve the Legal & General Home Finance later life proposition for their adviser firms and members. Creating and collaborating with cross industry working groups in order to continuously explore solutions to future customer needs. Marie won Mortgage Introducers "Elite Woman Award" in 2022 and also won “Woman in Later Life Lending” in Financial Reporter’s Women’s Recognition Award in 2019.

www.legalandgeneral.com/adviser

Martese has worked for Leeds Building Society for just over 6 years and started as Head of Intermediary Distribution. Her previous roles included Senior Corporate Account Manager at NatWest/RBS and Halifax Group and she has worked in the Intermediary Mortgage market for over 25 years. Promoted to Director of Mortgage Distribution in February 2022, Martese is passionate about embedding the Society’s purpose, reward and talent management strategies to ensure that a positive, supportive and achieving culture is sustained.

www.leedsbuildingsociety.co.uk

Martin is CEO of SimplyBiz Mortgages, non-executive director of the Gateway Surveyors Group plus an executive board member of Fintel plc. He has responsibility for both the day-to-day running of the businesses as well as its future strategic direction. He is also currently an executive board member of AMI. He has been part of a number of successful ventures including new start-ups, rebranding and repositioning businesses within both manufacturing and distribution during his 30+ years in the financial services industry. This has included sales, product development, marketing, credit, underwriting and claims management. Key strengths are strategic change management, distribution management, business process re-engineering, PR and sales.

27+ years in financial and business services. Started in Blue chips Aviva Investors & Arthur Andersen before joining fledgling specialist lender Kensington as Head of Product in 2002. Briefly joined Lehman’s in 2007 as VP Mortgages, then to ING Direct (tripled annual mortgage lend) ahead of joining Bank of Ireland in 2010 in various head/director roles across marketing, lending, and strategy. In 2016 joined founding team at Vida as Director of Products & Proposition launching a new regulated lender and originating a £2bn book. Joined MFS in July 2021 to head up, create, and launch a new specialist BTL business which is going from strength to strength.

www.mfsuk.com/intermediaries-and-brokers

Mike joined LV= in 2010 and is responsible for leading the highly successful Protection Sales & Marketing team. Mike has led a number of different teams within LV including Equity Release Sales, the Protection Advice team and the Direct Response team. He is also part of the Senior Leadership team at LV. Mike has over 30 years experience in the Intermediary financial services sector.

www.lv.com/life

As Director of Customer Relationships at Twenty7tec, my role is to support our comprehensive and diverse customer base that covers lenders, intermediaries and third party partners, and ensure we are collectively working together in order to educate, innovate and drive adoption on all things technology.

www.twenty7tec.com

Peter has a background in Marketing, and has responsibility for Zurich’s engagement in Life industry issues. He is involved in consumer and regulatory developments in the protection and broader financial services market, and chairs the ABI's Retail Protection committee and the ABI’s Long Term Care Working party. He sits on BIBA’s Access to insurance committee, and in July 2021 was appointed Disability and Access Ambassador for the Insurance industry, a post that reports through to the Disability Unit in the Cabinet Office.

www.zurich.co.uk

Currently working for UTB as a director for intermediaries focused on Property development and Structured Finance. Prior to this I have spent over 20 years in financial services, including Lloyds Bank, Royal Bank of Scotland and latterly running my own FCA regulated Commercial finance brokerage.

www.utbank.co.uk

Richard leads the Intermediary Channel for Virgin Money UK PLC. The team are responsible for selling Virgin Money and Clydesdale mortgage brands. Richard has worked in Intermediary Mortgages since 2000 at The Virgin One Account, First Active and RBS before joining Virgin Money in 2013.

uk.virginmoney.com
r.walker@virginmoney.com

Richard is celebrating 30 years at HSBC this year, having started his career back in 1993 as a General Insurance Broker. During this initial part of his career he gained a broad understanding of the industry working in sales, operations, product management and business development.

More recently, Richard has worked in HSBC’s Retail Banking Head Office, as a Senior Product Manager where he was integral to the launch into the Mortgage Intermediary market, from concept to roll out. During his time in this role, he had a varied remit covering the broker on-boarding programme, marketing, governance and vendor management, sourcing systems, risk management and product development. Before joining HSBC Life, in 2019, Richard spent two years in Group Insurance as a Senior Manager for Third Party and Private Bank channels, notably supporting the development of the UK strategy and working alongside markets globally.

In his current role as National Account Manager, he focusses on key relationships and our Network roll-out engagement as we continue to widen our distribution footprint. Demonstrating the continued development of our proposition, HSBC Life received our first industry accolade in 2022, for best CI product at the COVER Awards. Spare time is spent enjoying long walks in the beautiful Welsh countryside and following both Rugby and Formula 1.

www.life.hsbc.co.uk

My 22 years’ marketing experience within financial services and the intermediary market has enabled me to create some of today’s leading and award-winning specialist lender and challenger bank brands.

These include Precise Mortgages, Charter Savings Bank, Charter Court Financial Services. I also inherited and nurtured the FTSE 250 OSB (One Savings Bank) Group brands Kent Reliance for Intermediaries, Kent Reliance and InterBay Commercial following the Charter Court Financial Services and One Savings Bank merger.

To fuel my passion for marketing and the industry further, I later established The Marketing Bank, to support and provide marketing consultancy and services to new start-up banks, specialist lenders and existing lenders looking to enter new markets.

Bio coming soon.

Having been at LendInvest for over 5 years, with the last 3 years heading up Intermediary Sales and leading LendInvest’s successful BDM team, Sophie Mitchell-Charman became Commercial Director in October 2022. She has worked in the Financial Services market for the last 18 years, initially as a broker specialising in residential and BTL mortgages before moving into the pensions and investment market. After this she returned to the lending market, focusing initially on short-term lending before joining LendInvest and working across its broad range of lending products.

Steve has over 30 years’ experience in financial services, having started out as a mortgage broker in the early 1990’s. He was Head of Commercial Development with Sesame Bankhall Group for 8 years, prior to joining Hodge Lifetime as Business Development Director in 2016. In 2019 Steve joined Fleet Mortgages as Distribution Director, and was promoted to Chief Commercial Officer in January 2021.

www.fleetmortgages.co.uk

Steve is the CEO and an Executive Director of Bluestone Mortgages Ltd, a fast growing specialist lender with a strong focus on supporting borrowers with complex credit profiles. As an experienced financial services executive with over 25 years of experience in the UK mortgage market, Steve has brought his wealth of industry knowledge to help Bluestone establish itself as a market-leading specialist lender, expand its product range, and drive significant growth. Steve joined Bluestone Mortgages in Sept 2017 as Sales & Marketing Director before being promoted to CEO in August 2019.

Prior to joining Bluestone, Steve was Head of Sales for the Kent Reliance brand at OneSavings Bank, during which time Steve led the sales team through a period of exceptional growth as the Buy-to-Let market went through key changes in tax treatment and underwriting. With an unrivalled passion about the industry he works in and a hunger to help those disenfranchised from the mainstream mortgage market, Steve has recently been recognised by some of the leading bodies and associations across the mortgage space. This includes elections to UK Finance’s Mortgage Board for a three year term, to be Chair of UK Finance’s Specialist Lenders Working Group, and as a Co-opted Director of the Intermediary Mortgage Lenders Association. He now sits alongside some of the leading voices across the industry to ensure standards are maintained and to influence the future direction of travel.

Steve’s achievements at Bluestone have been recognised by the industry; he was awarded CEO of the Year 2021 by CEO Monthly, awarded Business Leader: Complex Credit Lender in 2021 at The British Specialist Lending Awards and he was shortlisted for the same award in 2022. Outside of the mortgage space, as social mobility is a strong passion of his, Steve volunteers as an Enterprise Adviser with The Careers & Enterprise Company to help local schools providing alternative education facilities with their careers strategy.

www.bluestone.co.uk/uk/mortgages/adviser/home

Vikki joined the intermediated market in 2013, leading the proposition in Personal Touch Financial services, successfully developing the proposition across mortgage, protection and general insurance product lines, increasing both choice and value to deliver market leading panels. Since Personal Touch was acquired by the LSL group in early 2018 Vikki has taken responsibility for proposition across the spectrum of LSL network brands. In addition to proposition and relationship management she is also responsible for the PRIMIS events programme and the Product Desk team within the business. In 2022 Vikki was appointed to the LSL Financial Services Exec team, demonstrating her enhanced contribution to the wider financial services division, which is now front and centre of the LSL group strategy. Prior to her time at LSL Vikki spent 14 years at Endsleigh Insurance contributing in a variety of roles from sales management, business development and product design.

www.primis.co.uk