www.pepper.money

Louise is responsible for leading the strategic direction and performance of Shawbrook Retail Mortgage distribution across both The Mortgage Lender and Bluestone Mortgages brands. She oversees the National Sales and Corporate Accounts functions, managing and deepening relationships with intermediaries, key Network and Mortgage Club partners to drive sustainable growth in line with strategic goals. Louise brings a deep passion for the specialist lending sector, having dedicated most of her career to helping brokers navigate complex customer needs with tailored mortgage solutions.

www.shawbrook.co.uk

With over 20 years experience working across all sides of the mortgage market, Claire Askham is well known throughout the industry as a specialist lending expert.

 Claire is a popular and knowledgeable spokesperson, appearing at hundreds of events across the country and regularly featuring in the mortgage press.

 A firm believer in industry collaboration and happy to share her knowledge and expertise, Claire is equally at home taking part in panel debates as she is discussing complex cases with brokers and training her colleagues.

 Claire’s positivity and passion for the industry is clear to see, she works creatively to solve problems and finds solutions that add value to intermediaries and their businesses.

www.bucksbs.co.uk

David has worked in financial services for the last 22 years covering mortgages, insurance, employee benefits, commercial lending and international PMI. His role at Atom Bank, where he has been for the last 10 years has seen him launch mortgages for the UK's first exclusively App based bank and growing this to a multi-billion pound book. 

In his tenure at Atom he has led the mortgage intermediary team, originations, underwriting and operations but currently runs all intermediary business development activity for both residential mortgages and commercial lending.

www.atombank.co.uk

Stephanie joined Association of Mortgage Intermediaries (AMI) as Chief Executive in February 2025 having held previous roles within key distributors, spanning across 27 years.  Previously was  Group Partnerships & Propositions Director at Sesame Bankhall Group.  Throughout her career working across the intermediary sector, Stephanie has been a passionate promoter of the need for, and value of, advice.  

www.a-m-i.org.uk

Steve has over 30 years’ experience in financial services, having started out as a mortgage broker in the early 1990’s.

He was Head of Commercial Development with Sesame Bankhall Group for 8 years, prior to joining Hodge Lifetime as Business Development Director in 2016.

In 2019 Steve joined Fleet Mortgages as Distribution Director, and was promoted to Chief Commercial Officer in January 2021.

www.fleetmortgages.co.uk

Nadine Edwards is the Head of NatWest Intermediary Distribution at NatWest, operating within the Retail Banking division.

She brings over 16 years of experience in the mortgage industry, having previously worked as a mortgage broker, Business Development Manager, and Corporate Account Manager before joining NatWest Group in February 2022 as National Account Manager and promoted to Head of Intermediary Distribution in February 2025.

www.natwest.com

With over 35 years experience in the industry i've held a number of roles, ranging from Managing Director of a Specialist Lender, Sales and Marketing Director, General Manager Mortgage Servicing, Director of Branch Distibution and my current role of Head of Busness Development, working with Brokers and Distributors up an down the country. Im also a Director of IMLA The Intermediary Mortgage Lenders Association helping influence priorities in our industry.   

www.skipton.co.uk

Tony Hall is the Head of Business Development at Saffron for Intermediaries. With over 30 years in financial services, his career is anything but ordinary. He’s a transformation specialist, seeking out the ways to improve propositions and helping lenders launch (or relaunch)! 

Tony joined Saffron in 2020 as interim Head of Mortgage Sales, using his trademark proactive, service-led approach to quickly grow the sales team. Now, as Head of Business Development, he spearheads all of Saffron’s new business, from residential to buy to let to development finance. Alongside his busy day-to-day role, Tony serves on the board of the National Custom and Self Build Association (NaCSBA), championing custom and self-build homes for all. His deep industry knowledge and expertise have made him a key player in the Saffron team, helping clients and brokers navigate an ever more complex mortgage landscape.

www.saffronbs.co.uk

Alex has more than 25 years of experience across journalism, PR and mortgage lending. He began his career in 2001 as a journalist covering mortgages for Your Mortgage, Mortgage Edge and Your Money, before becoming Features Editor at Mortgage Solutions in 2004.

In 2006, he joined Kensington Mortgages as PR Manager, later taking on wider marketing responsibilities as Head of Marketing. During this time, he helped reposition the brand, supported its return to market and launched a new lending proposition for Investec.

He joined Castle Trust Bank as Head of Mortgage Marketing at Castle Trust in 2016 and, in 2019, he set up Square 1 Media alongside Rob Griffiths, Scott Philipson and Paul Hunt.

www.square1media.co.uk

L&C was established in 1999, and over the last twenty five years has grown to become the UK's number one digital, fee-free mortgage and protection broker.  It currently employs over four hundred and fifty advisers offering mortgage and protection advice to customers from over one hundred lenders and ten insurers.

Mark was apoointed Chief Executive Officer of L&C in April of 2024 and has over tweny years of experience in the business.  Having started his career as a mortgage and protection adviser, Mark made his way up through the ranks building a detailed knowledge of all apsects of L&C's market leading proposition.  

Mark became Director of Mortgage and Protection Advice in 2019 before more recently taking up the positon of Chief Operating Officer which also oversaw Operations, Technology and Marketing.  

During this period Mark played a key role in shaping the direction and strategy of L&C whilst overseeing the move to a hybrid working model.

Mark is determined to evolve L&C's customer journey further to provide a best in class customer experience whilst maintaining top quality compliant advice on a fee free basis. 

Mark is extremely passionate about developing an inclusive and equitable culture for L&C colleagues to thrive whilst allowing people to have a career and not just a job.

Outside of work, Mark likes to spend his time with his family.  He has always been a sports enthusiast, especially football having been a semi-professional footballer and closely follows the ups and downs of Manchester United.

www.landc.co.uk

Grant Hendry is the Director of Sales at Foundation Home Loans, where he leads the company’s sales strategy and drives growth across the specialist mortgage market. With extensive experience in financial services and a deep understanding of intermediary relationships, Grant is passionate about delivering innovative solutions that meet the needs of brokers and their clients.

Throughout his career, Grant has built a reputation for fostering strong partnerships and championing service excellence. At Foundation Home Loans, he oversees a dynamic sales team focused on supporting intermediaries with tailored products and expert guidance, ensuring they have the tools to succeed in an ever-evolving market.

www.foundationlending.co.uk

Rachael Hunnisett is Director of Mortgage Distribution at April Mortgages, leading the lender’s national distribution strategy and championing innovation across the market. With a career that began in mortgage broking before expanding into lending, distribution and green finance, Rachael is known for her clear, partner focused approach and her passion for simplifying the mortgage process for advisers and customers alike. Recognised for her industry insight and advocacy for progress in the sector, she brings a blend of strategic vision and hands on experience to her work.

aprilmortgages.co.uk

With a background of being a broker, packager and a lender, Dale co-founded OMS (One Mortgage System) in 2017.  OMS is a multi award winning all-encompassing CRM and Loan Origination platform for Brokers, Networks and Lenders.  Dale also sits on the Industry Contact Group of the Association of Mortgage Intermediaries (AMI), is MD of Impact Specialist Finance and is a Director/Executive Committee member of the Open Property Data Association (OPDA).

onemortgage.co.uk

www.thenottingham.com

As Managing Director, Head of Mortgage Intermediaries, Roland is responsible for growing Barclays Intermediary relationships, developing the intermediary channel strategy and delivering a strong broker experience.
 
With over 30 years’ experience in the sector, Roland most recently built TSB Bank’s intermediary proposition from the ground up as their Mortgage Distribution Director.
 
Roland's appointment builds on a period of real momentum for our intermediary mortgage strategy, hot off the heels of our wins for 'Mortgage Lender of the Year' at the Mortgage Strategy Awards and 'Mainstream Lender of the Year' at the Scottish Mortgage Awards and the continuing rollout of our new Mortgage Application Experience.

www.barclays.co.uk

Adrian joined OSB Group in December 2015, and took on the role of Group Sales Director in 2020 which involved being responsible for all field and telephone-based sales teams across all group lending brands. At the beginning of 2022 Adrian became Group Intermediary Director and unified the intermediary sales leadership which brought together Precise, Kent Reliance for Intermediaries and InterBay.

Adrian joined us from Nationwide, where he was a senior member of the Corporate Account team. He has over 21 years of industry experience, including time spent at both Mortgage Trust and Portman Building Society.

He’s a highly respected industry spokesperson and keynote speaker, and was previously named Mortgage Personality of the Year at the prestigious Mortgage Strategy Awards 2018. He’s also a three-time winner of the Business Leader: Complex Buy-to-Let Lender at the British Specialist Lending Awards and won Business Leader: Intermediary Lender (less than £5bn gross lending p.a) in 2023 and again in 2025 at The British Mortgage Awards. Adrian has also been on the board of IMLA since 2019.

www.osb.co.uk

Charles has over 30 years’ experience within the financial service sector, the majority gained in the UK mortgage market having held senior sales and distribution roles with a number of lenders. His role as Director of Mortgage Distribution at Metro Bank means he has overall responsibility for both the intermediary and direct arms of the mortgage business, as well as T&C oversight and external intermediary communication. He is a highly respected industry keynote speaker, as well as being a multi award winning business leader.

www.metrobankonline.co.uk

Karen joined Market Financial Solutions in July 2023 as Head of National Accouts and quickly progreessed to Head of Sales before being appointef Chief Sales Officer in January 2025. With more than 20 years experience in the mortgage intermediary sector, she brings a deep, practical understanding of the market and a strong track record of delivering fast, flexible financial solutions to clubd, networks and packagers across the UK. 

Her career began at Halifax, where she built a solid foundation in financial services and developed her experience in intermediary relationships. Karen went on to hold key roles at One Savings Bank - supporting both Kent Reliance and Prestige Finance - as well as Aldermore Mortgages, GE money and Kemsignton. She later spent 4 years at Vida homeloans as Corporate Sales Manager before becoming Director of Sales at ULS Technology in 2020. 

Throughout her career, Karen has been recognised for her commitment to long-term partnerships and her ability to understand and anticipate the needs of netwroks, clubs, packagers, and brokers, establishing her as a resepcted leader in the industry 

I provide startegic leadership to our mortgage sales teams and work in partnership with our broker partners to deliver a service that truly is best for them. Responsible for delivering continued growth as we drive towards becoming the UK's specialist lender of choice. I genuienly care about offering outstanding service and making decisions that are right for our partners and their customers. 

mhbs.co.uk

“Having worked at Coventry Building Society for over 18 years, Jonathan is an experienced head of intermediary relationship management with a demonstrated history of working in the financial services industry as a business development manager and corporate account manager. Jonathan’s current position involves fostering broker relationships, leading corporate account management teams and overseeing the Intermediary development telephone team in head office as well as a team of regional managers and BDMs.”

www.coventrybuildingsociety.co.uk

Alex Upton is Managing Director of Specialist Mortgages and Bridging Finance at Hampshire Trust Bank. She leads both teams with a focus on clarity, collaboration and long-term support for brokers and their clients. 

With over 25 years in the lending industry, Alex has build a reputation for her practical, relationship-led approach. She understands the value of consistent communication and believes that great outcomes come from working closely with people to find solutions that genuinely fit. 

Known for her energy and direct style, she brings a strong sense of purpose to her role. She believes in doing things properly, being clear on what matters and giving people space to do their best work. 

At HTB, Alex continues to shape a proposition built around real relationships, specialist knowledge and a genuine commitment to helping brokers and their clients move forward with confidence.

www.htb.co.uk

Darrell Walker is Group Sales Director at Chetwood Bank, leading sales and distribution for the ModaMortgages and CHL brands.

With over 30 years of experience in banking and financial services, he has held senior leadership roles at OSB Group, Shawbrook, and Legal & General amongst others. Known for his down-to-earth approach and passion for building strong relationships and developing and nuturing talent, Darrell is recognised as a collabrotative leader within the industry.

chetwoodbank.co.uk

As Commercial Director at Admiral Money, I am responsible for the commercial performance, distribution strategy and growth of the homeowner lending proposition.

With extensive experience across multiple financial services products and intermediary-led lending, I have a strong track record of building sustainable partnerships, delivering customer-focused outcomes and driving innovation in regulated and unregulated markets. I work closely with broker partners and internal teams to ensure products, pricing and propositions remain competitive and aligned to customer needs.

money.admiral.com

Louise Weiss is Head of Sales at Paradigm, where she leads her team in national distribution strategy, broker engagement and commercial growth across the UK intermediary market. Known for her ability to unify stakeholders and elevate broker capability, she plays a central role in shaping Paradigm’s position as a trusted partner to firms navigating an increasingly complex advice landscape.

Before joining Paradigm, Louise built a rapid rising career at Bank of Ireland UK, which reflected her strategic acumen, industry fluency and ability to deliver impact at pace. Named as Rising Star 2024 in the Lenders & Services category at the Mortgage Introducer Awards, recognised for her innovation and contribution to the intermediary community.

Her career spans the full mortgage journey from broker, paraplanner, administrator, giving her a unique, end to end understanding of specialist, portfolio and private client lending. Louise’s broker and bank experience combined with creative arts roots, brings a distinctive blend of analytical depth and entrepreneurial thinking to her leadership approach.

Widely respected for her passion, energy and commitment to adding value, Louise is dedicated to empowering brokers, strengthening partnerships and driving meaningful, long term impact across the intermediary community.

www.paradigm.co.uk/mortgages